Vision, Mission & Values

Our mission is to be the tank truck company in North America by which all others are measured – the model of excellence for the industry.

Our vision is to be the outright leader in the tank truck industry, dominating each and every market we operate in.

We Value:

Safety
Safety is an integral part of our company’s operation. It is vitally important to our employees, customers, shareholders, and the public at large that we operate a safe and responsible company at all times.

Teamwork
Teamwork requires working effectively with, and consulting others, to achieve collective results and understanding. This involves respecting the thoughts, opinions and differences of other team members to ensure quality decision-making and customer-focused results.

Customer Service
Excellent service means exceeding customers' expectations in a creative and professional manner, including listening, thinking, informing, acting, following through, and carefully maintaining our facilities and equipment to continually meet their needs and goals.

Initiative
We encourage independent thinking, problem-solving, appropriate risk-taking, and setting and meeting defined goals that benefit our customers.

Leadership
Effective leadership involves supporting others' contributions in an open, trusting and visionary manner that respects diversity and feedback.

Managing Change
Managing change involves embracing new technologies and demands while continuously improving and creating opportunities for our company and customers' success.

Technical Skills
Strong technical and operational skills require continuous learning, effective problem-solving and complete job mastery.

Total Business Understanding
Total business understanding depends on broadly anticipating trends and consequences while formulating progressive strategies and policies to deliver top results.

Northwest also places a high value on education, the education of its team members and each Northwest family. To learn more about Northwest’s Opportunity Through Education scholarship program, please click here.