Northwest Tank Lines Safety Bulletin: Panic Button

Safety bulletin: Panic Buttons

At Northwest, safeguarding the well-being of our drivers is our top priority, and to reinforce this commitment, we have implemented a vital safety measure. We require all company and Owner Operator trucks to be equipped with a panic button.

What the Panic Button is for:

The panic button serves as a crucial lifeline for drivers in various emergency situations, including but not limited to breakdowns, accidents, personal attacks, or any incident requiring immediate attention.

How It Works:

In case a driver requires assistance  and finds themselves without cell service, here’s what happens when the panic button is activated:

  • Panic Button Activation: The panic button is triggered, sending a distress signal to our monitoring system, Omnitracs.
  • Immediate Alert: Omnitracs is immediately alerted to the panic button activation and initiates its emergency response procedure.
  • Continuous Contact: Omnitracs initiates continuous attempts to reach Northwest personnel, following a predefined call-down list, until contact is established.
  • Information Relay: Omnitracs relays all pertinent information to Northwest’s management.
  • Driver Contact: Northwest’s management utilizes satellite communication to contact the driver, aiming to assess the situation and determine the cause of the distress call.

Stay in the Vehicle: It is crucial to emphasize that, whenever possible, drivers should remain in their vehicles during a panic button situation to ensure efficient communication and response. If Northwest’s management cannot reach the driver promptly, emergency services, such as Fire and Police, will be dispatched as a precaution.

Our Commitment to Your Safety:

We are dedicated to resolving emergencies swiftly and effectively. Depending on the situation, we will engage service providers for roadside repairs, coordinate with towing companies to relocate disabled units to a secure location, or contact emergency services as necessary.

Safety is our priority, and we are continually working to enhance our safety protocols. 

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